Medical Front Desk & Scheduling Specialist

Florida Pediatric Associates, LLC; Tampa (FL); On-site; USD 22,000 - 30,000; Full time

Benefits offered by this job

90% Employer Paid Employee Medical

Vision

STD & LTD

Supplemental Insurance Options

15 Days PTO – First Year

7 Paid Holidays

401k Plan and Amazing Work Environment

Job summary

Florida Pediatric Associates is seeking a Medical Front Office Specialist in Tampa to deliver excellent customer service from check-in to check-out. The role requires handling scheduling, patient registration, and insurance verification while supporting clinicians and maintaining compliance with confidentiality standards.

Minimum one year of front desk experience in a medical setting is preferred; a High School Diploma or GED is required.

Qualifications

• High school diploma or GED required.
• Minimum one year experience at medical front desk or similar role.
• Experience with patient scheduling systems and registration procedures preferred.

Responsibilities

• Greet patients and visitors professionally and verify visit purpose.
• Answer phones, provide information, screen and route calls.
• Coordinate communication with referring physicians and health-care facilities.
• Verify patient insurance eligibility and obtain authorizations prior to visits.
• Handle check-in including updating demographics and insurance details.
• Collect co-pays and other balances before provider visit.
• Schedule follow-up appointments and diagnostic tests.
• Provide receipts and balance daily receipts at end of day.

Skills

Insurance verification

Data entry

Office equipment

Customer service

Scheduling

Education

High School Diploma or GED

Tools

Patient scheduling software

Practice management system

Job description

Florida Pediatric Associates is seeking a Medical Front Office Specialist in Tampa to deliver excellent customer service from check-in to check-out. The role requires handling scheduling, patient registration, and insurance verification while supporting clinicians and maintaining compliance with confidentiality standards.

Minimum one year of front desk experience in a medical setting is preferred; a High School Diploma or GED is required.