Pediatric Front Desk Coordinator — Exceptional Care

PM Pediatrics; New York (NY); On-site; USD 25,000 - 34,000; Full time

Job summary

PM Pediatrics in New York seeks a Front Desk Associate to greet families, manage registrations, and support the medical team with administrative tasks. You will handle patient interactions, appointments, and insurance information while upholding HIPAA guidelines in a fast-paced pediatric setting.

The role requires excellent customer service, strong communication, and the ability to work flexible hours. Prior front desk or hospitality experience is preferred, with a high school diploma or GED.

Qualifications

• Excellent customer service and telephone skills.
• Strong verbal and written communication skills.
• Ability to calculate simple figures and manage cash handling.

Responsibilities

• Greets families professionally in person and on the phone.
• Registers patients and maintains accurate demographics, insurance, and payments with HIPAA compliance.
• Monitors patient flow and assists with the waiting/registration process.

Skills

Customer service

Communication skills

Multitasking

Time management

Education

High school diploma or GED

Tools

Microsoft Office Suite

Job description

PM Pediatrics in New York seeks a Front Desk Associate to greet families, manage registrations, and support the medical team with administrative tasks. You will handle patient interactions, appointments, and insurance information while upholding HIPAA guidelines in a fast-paced pediatric setting.

The role requires excellent customer service, strong communication, and the ability to work flexible hours. Prior front desk or hospitality experience is preferred, with a high school diploma or GED.