Pediatric Front Desk Concierge – First-Class Family Experience

PM Pediatrics; Gambrills (MD); Presencial; USD 23.000 - 39.000; Jornada completa

Descripción de la vacante

PM Pediatrics is seeking a Front Desk Associate to warmly welcome families and efficiently manage patient check-in and administrative tasks. The role requires strong communication, multitasking, and attention to detail to support the medical team.

Ideal candidates have healthcare exposure, solid Microsoft Office skills, and a friendly, professional demeanor. The position is on-site with flexible hours and a focus on first-class family experiences.

Formación

• Experience in a healthcare setting is preferred.
• Excellent customer service and telephone skills.
• Strong written and verbal communication abilities.

Responsabilidades

• Greet families professionally in person and on the phone.
• Register patients and maintain accurate demographics and insurance info.
• Assist families with self-registration and paperwork.
• Coordinate and escalate urgent issues to resolve patient needs.
• Support HIPAA compliance and protect patient privacy.
• Maintain waiting room flow and document management.
• Open and close front desk duties, stocking and sanitizing as needed.

Conocimientos

Customer service

Phone etiquette

Verbal communication

Written communication

Multitasking

Educación

High school diploma or GED

Herramientas

Microsoft Office

Descripción del empleo

PM Pediatrics is seeking a Front Desk Associate to warmly welcome families and efficiently manage patient check-in and administrative tasks. The role requires strong communication, multitasking, and attention to detail to support the medical team.

Ideal candidates have healthcare exposure, solid Microsoft Office skills, and a friendly, professional demeanor. The position is on-site with flexible hours and a focus on first-class family experiences.