Pediatric Front Desk Concierge

Pafc; Florida; On-site; USD 21,000 - 30,000; Full time

Job summary

Pafc is seeking a friendly front desk receptionist to greet patients and visitors, answer calls, schedule appointments, and manage charting in a medical office environment. The role involves handling payments, verifying insurance, and maintaining patient confidentiality with professional communication.

Experience in a medical office is preferred. Strong phone etiquette, accurate data entry, and teamwork with staff are essential for success in this on-site position in Florida.

Qualifications

• High School Diploma or equivalent required.
• Prefer 1 year of medical office experience.
• Ability to maintain patient confidentiality and follow privacy policies.
• Proficient grammar, spelling and verbal skills for patient communication.

Responsibilities

• Answer incoming calls courteously and professionally; screen calls and relay messages.
• Schedule appointments according to office policies.
• Greet patients and visitors and direct them appropriately.
• Assist with chart retrieval and EHR/chart setup; ensure documents are properly handled.
• Check-in and check-out patients; collect co-pays and payments per insurance policy.
• Verify insurance information and update records; post charges and payments.

Skills

Customer service

Phone etiquette

Verbal communication

Professionalism

Confidentiality

Education

High School Diploma or equivalent

Tools

Computer system

Scanner

Printer

Fax

Job description

Pafc is seeking a friendly front desk receptionist to greet patients and visitors, answer calls, schedule appointments, and manage charting in a medical office environment. The role involves handling payments, verifying insurance, and maintaining patient confidentiality with professional communication.

Experience in a medical office is preferred. Strong phone etiquette, accurate data entry, and teamwork with staff are essential for success in this on-site position in Florida.