Front Desk Receptionist

MCP - Bingham Farms; Bingham Farms (MI); On-site; USD 28,000 - 38,000; Full time

Job summary

Medical Center Pediatrics in Michigan is seeking a friendly Front Desk Staff Member to join our team. You will greet patients and families, answer phones, schedule appointments, verify insurance and demographics, and keep patient records accurate.

The ideal candidate communicates well, stays organized in a busy office, and works well with children and clinicians. Previous front desk or medical office experience is preferred, and a positive, proactive attitude is essential.

Qualifications

• Excellent customer service and communication skills.
• Strong attention to detail.
• Dependability and punctuality.
• Ability to multitask in a busy medical office.
• Professional and team-oriented attitude.
• Maintain patient confidentiality.
• Experience in medical front desk preferred.
• Enjoy working with children and families.

Responsibilities

• Greet patients and families.
• Answer phones.
• Schedule appointments.
• Verify insurance and demographic information.
• Maintain patient records.
• Process documents and faxes.
• Collect payments.
• Assist with basic billing questions.
• Communicate with physicians and clinical staff.

Skills

Customer service

Communication skills

Attention to detail

Dependability

Punctuality

Team player

Confidentiality

Initiative

Job description

Medical Center Pediatrics is looking for a friendly, dependable, and organized Front Desk Staff Member to join our team.

Responsibilities include greeting patients and families, answering phones, scheduling appointments, verifying insurance and demographic information, maintaining patient records, processing documents and faxes, collecting payments, assisting with basic billing questions, and communicating with Physicians and clinical staff.

Ideal candidates will have:

Excellent customer service and communication skills

Strong attention to detail

Dependability and punctuality

Ability to multitask in a busy medical office

A positive, professional and team-oriented attitude

Ability to maintain patient confidentiality

Previous medical office or front desk experience preferred

We are looking for someone who takes initiative, enjoys working with children and families, and wants to be part of a collaborative team.