Medical Front Desk & Patient Services Coordinator

Pediatric Associates; Miami Beach (FL); On-site; USD 21,000 - 30,000; Full time

Job summary

Pediatric Associates in Miami Beach, FL is seeking a friendly front desk receptionist to greet patients and visitors, answer calls, schedule appointments, and coordinate with medical staff. You will be the first touchpoint, delivering courteous service and ensuring smooth check-in.

The role requires strong communication, basic computer skills, and the ability to protect patient confidentiality while handling payments and insurance verifications.

Qualifications

• High School Diploma or equivalent.
• Prefer one year work experience in a medical office setting.
• Ability to learn Pediatric Associates procedures and policies.

Responsibilities

• Answer incoming calls in a courteous and professional manner.
• Schedule appointments according to office policies.
• Greet patients and visitors and direct them appropriately.
• Check-in and check-out patients and handle messages and records.
• Verify insurance information and post charges/payments as needed.
• Maintain neat reception and lobby area and support staff as required.

Skills

Customer service

Phone etiquette

Communication skills

Professional demeanor

Education

High School Diploma or equivalent

Tools

EHR system

Scanner

Printer

Job description

Pediatric Associates in Miami Beach, FL is seeking a friendly front desk receptionist to greet patients and visitors, answer calls, schedule appointments, and coordinate with medical staff. You will be the first touchpoint, delivering courteous service and ensuring smooth check-in.

The role requires strong communication, basic computer skills, and the ability to protect patient confidentiality while handling payments and insurance verifications.