Pediatric Clinic Patient Concierge & Scheduler

Ivy Health; Maple Grove (MN); On-site; USD 25,000 - 28,000; Full time

Benefits offered by this job

Medical insurance

Dental insurance

Vision insurance

Pet insurance

Paid parental leave

Disability insurance

Employee Assistance Program (EAP)

Job summary

Ivy Health in Maple Grove, MN is hiring a Patient Coordinator to be the first point of contact for patients and families. This full-time role supports front-office tasks such as patient registration, scheduling, and record management to ensure a welcoming and efficient clinic experience.

The ideal candidate has 2+ years of healthcare administrative experience, strong Microsoft Office skills, and a commitment to outstanding patient service.

Qualifications

• 2+ years of administrative experience in a healthcare setting.
• Proficiency in Microsoft Office (Excel, Word, Outlook).
• Excellent time management and ability to multi-task in a fast-paced environment.
• Self-motivated with a drive to exceed patient expectations.

Responsibilities

• Be the first point of contact for patients and families.
• Assist with patient registration and scheduling.
• Maintain accurate patient records and manage appointments.
• Provide excellent customer service to patients and families.

Skills

Patient service

Time management

Multi-tasking

Customer service

Tools

Microsoft Office

Job description

Ivy Health in Maple Grove, MN is hiring a Patient Coordinator to be the first point of contact for patients and families. This full-time role supports front-office tasks such as patient registration, scheduling, and record management to ensure a welcoming and efficient clinic experience.

The ideal candidate has 2+ years of healthcare administrative experience, strong Microsoft Office skills, and a commitment to outstanding patient service.