Patient Concierge & Scheduling Specialist

Ivy Health; Champaign (IL); On-site; USD 26,000 - 28,000; Full time

Benefits offered by this job

Medical insurance

Dental insurance

Vision insurance

401(k) with company match

Paid parental leave

PTO and holidays

CEU reimbursement

Job summary

Ivy Health in Champaign, IL seeks a Patient Coordinator to be the first point of contact and to deliver a welcoming, organized clinic experience. You will handle patient registration, scheduling, and front-office tasks to support the clinical team.

You will maintain accurate records, coordinate with therapists, and provide outstanding customer service to patients and families, contributing to high-quality care and a positive practice culture.

Qualifications

• 2+ years of administrative experience in a healthcare setting preferred.
• Proficiency in Microsoft Office applications (Excel, Word, Outlook).
• Strong time management and multi-tasking in a fast-paced environment.

Responsibilities

• Manage patient registration and intake processes.
• Schedule patient appointments and coordinate with clinicians.
• Maintain accurate patient records and documentation.
• Provide excellent customer service to patients and families.

Skills

MS Office

Job description

Ivy Health in Champaign, IL seeks a Patient Coordinator to be the first point of contact and to deliver a welcoming, organized clinic experience. You will handle patient registration, scheduling, and front-office tasks to support the clinical team.

You will maintain accurate records, coordinate with therapists, and provide outstanding customer service to patients and families, contributing to high-quality care and a positive practice culture.