Patient Experience Coordinator - Healthcare Admin

Ivy Health; Woodbury (MN); On-site; USD 25,000 - 28,000; Full time

Benefits offered by this job

Medical, dental, vision insurance

401(k) with company match

Paid time off

Parental leave

Disability insurance

Employee Assistance Program (EAP)

Job summary

Ivy Health in Woodbury, MN seeks a Patient Coordinator to welcome patients and support front office operations. You will handle registration, scheduling, and record-keeping while ensuring smooth coordination with the clinical team.

We value excellent patient service, teamwork, and the drive to improve clinic workflows. This role offers a Monday–Friday schedule with competitive hourly pay and comprehensive benefits.

Qualifications

• 2+ years of administrative experience in a healthcare setting preferred.
• Proficiency with Microsoft Office: Excel, Word, Outlook.
• Strong time management and ability to multi-task in a fast-paced clinic.
• Self-motivated with a drive to exceed patient expectations.
• Adaptable with fluctuating workloads and positive attitude.
• Desire to learn and grow within Ivy Health.
• Commitment to delivering excellent patient outcomes and care.

Responsibilities

• Serve as the first point of contact for patients and families.
• Register patients, schedule appointments, and manage front office tasks.
• Maintain accurate patient records and coordinate clinic workflows.
• Provide excellent customer service and support to clinical team.
• Support coordination between patients and healthcare providers.

Skills

Healthcare admin experience

Microsoft Office

Time management

Multi-tasking

Customer service

Learner mindset

Adaptability

Tools

Microsoft Excel

Microsoft Word

Microsoft Outlook

Job description

Ivy Health in Woodbury, MN seeks a Patient Coordinator to welcome patients and support front office operations. You will handle registration, scheduling, and record-keeping while ensuring smooth coordination with the clinical team.

We value excellent patient service, teamwork, and the drive to improve clinic workflows. This role offers a Monday–Friday schedule with competitive hourly pay and comprehensive benefits.