Patient Concierge & Scheduling Coordinator

Ivy Health Inc; Port Reading (NJ); On-site; USD 26,000 - 28,000; Full time

Benefits offered by this job

Medical insurance

Dental insurance

Vision insurance

Pet insurance

401(k) with company match

PTO + holidays + CEU days

Job summary

Ivy Health Inc in New Jersey is seeking a Patient Coordinator to be the welcoming first point of contact for patients. This full-time role supports registration, scheduling, and front office tasks, ensuring accurate records and smooth appointment flow.

You will collaborate with the clinical team to deliver exceptional patient experiences. The position requires 2+ years in healthcare administration, strong MS Office skills, and a proactive, patient-centered approach.

Qualifications

• 2+ years of administrative experience in a healthcare setting preferred.
• Proficiency with Excel, Word, and Outlook.
• Strong time management and ability to multi-task in a fast-paced clinic.
• Self-motivated with a drive to exceed patient expectations.
• Adaptability and positive attitude with fluctuating workloads.
• Eagerness to learn and grow within the organization.
• Dedication to exceptional patient outcomes and quality of care.

Responsibilities

• Serve as first point of contact for patients and contributors to a welcoming clinic experience.
• Assist with patient registration, scheduling, and other front office tasks.
• Maintain accurate patient records and coordinate appointment management.
• Provide excellent customer service to patients and families.
• Support clinic workflows and communication with the clinical team.

Skills

Administrative experience

Time management

Multi-tasking

Customer service

Professionalism

Attention to detail

Willingness to learn

Tools

Microsoft Office

Job description

Ivy Health Inc in New Jersey is seeking a Patient Coordinator to be the welcoming first point of contact for patients. This full-time role supports registration, scheduling, and front office tasks, ensuring accurate records and smooth appointment flow.

You will collaborate with the clinical team to deliver exceptional patient experiences. The position requires 2+ years in healthcare administration, strong MS Office skills, and a proactive, patient-centered approach.