Pediatric Patient Concierge & Scheduler

ivyhealth; Sterling Heights (MI); On-site; USD 25,000 - 29,000; Full time

Benefits offered by this job

Medical insurance

Dental insurance

Vision insurance

Pet insurance

Paid parental leave

Short- and long-term disability

EAP + discount program

Complimentary therapy services

401(k) with company match

Up to 20 PTO days, 6 holidays, 2 CEU/年

Job summary

Ivy Health in Sterling Heights, MI is hiring a Patient Coordinator to be the first point of contact, ensuring a welcoming and organized clinic experience. Full-time hours and competitive hourly pay are offered.

You will handle patient registration, scheduling, records management, and front-office tasks while delivering superior service to patients and families across our PT, OT, Speech, and ABA services.

Qualifications

• 2+ years administrative experience in a healthcare setting.
• Proficiency with Excel, Word, and Outlook.
• Strong time management and multitasking in a fast-paced environment.
• Commitment to delivering exceptional patient care and service.

Responsibilities

• Assist patient registration and scheduling.
• Maintain accurate patient records and appointment management.
• Support front office operations and coordination with clinical teams.
• Provide excellent customer service to patients and families.

Skills

Healthcare admin

MS Office

Time management

Customer service

Tools

Microsoft Excel

Microsoft Word

Microsoft Outlook

Job description

Ivy Health in Sterling Heights, MI is hiring a Patient Coordinator to be the first point of contact, ensuring a welcoming and organized clinic experience. Full-time hours and competitive hourly pay are offered.

You will handle patient registration, scheduling, records management, and front-office tasks while delivering superior service to patients and families across our PT, OT, Speech, and ABA services.