Patient Experience Coordinator - Healthcare Clinic

ivyhealth; Bingham Farms (MI); On-site; USD 25,000 - 28,000; Full time

Job summary

Ivy Health in Bingham Farms, MI is seeking a Patient Coordinator to be the first point of contact for patients and families, ensuring a welcoming, organized clinic experience.

You will support front office operations such as patient registration and scheduling, maintain accurate records, and coordinate with the clinical team to ensure smooth patient flow.

We offer a collaborative workplace with growth opportunities and a strong commitment to exceptional patient care for every patient and family.

Qualifications

• 2+ years of administrative experience in a healthcare setting preferred.
• Proficiency in Microsoft Office applications (Excel, Word, Outlook).
• Strong time management and multitasking in a fast-paced environment.

Responsibilities

• Act as first point of contact for patients and families.
• Manage patient registration and scheduling, plus other front-office tasks.
• Maintain accurate patient records and appointment management.
• Deliver excellent customer service to patients and families.

Skills

Admin experience

Customer service

Time management

Tools

Microsoft Office (Excel, Word, Outlook)

Job description

Ivy Health in Bingham Farms, MI is seeking a Patient Coordinator to be the first point of contact for patients and families, ensuring a welcoming, organized clinic experience.

You will support front office operations such as patient registration and scheduling, maintain accurate records, and coordinate with the clinical team to ensure smooth patient flow.

We offer a collaborative workplace with growth opportunities and a strong commitment to exceptional patient care for every patient and family.