Pediatric Patient Concierge & Scheduler

Ivy Health; Sterling Heights (MI); On-site; USD 25,000 - 29,000; Full time

Benefits offered by this job

Medical, dental, vision

401(k) with company match

Paid time off

Holidays

CEU reimbursement

Job summary

Ivy Health in Sterling Heights, MI is seeking a Patient Coordinator to be the first point of contact for patients and to deliver a welcoming and organized clinic experience. The role supports front office tasks such as patient registration, scheduling, and record keeping.

This full-time position offers $18-21 per hour and opportunities to grow within a company recognized for exceptional workplace culture. You will work with a multidisciplinary team dedicated to high-quality care across pediatric

Qualifications

• 2+ years of administrative experience in healthcare.
• Proficiency with MS Office (Excel, Word, Outlook).
• Strong time management in a fast-paced clinic.
• Customer-focused with high-quality patient service.
• Adaptable with fluctuating workloads.

Responsibilities

• Handle patient registration and scheduling.
• Maintain accurate patient records.
• Coordinate between patients and clinical team.
• Provide excellent customer service to patients and families.

Skills

Healthcare admin experience

Microsoft Office

Time management

Multi-tasking

Patient service

Adaptability

Self-motivated

Eagerness to learn

Quality of care

Tools

Excel

Word

Outlook

Job description

Ivy Health in Sterling Heights, MI is seeking a Patient Coordinator to be the first point of contact for patients and to deliver a welcoming and organized clinic experience. The role supports front office tasks such as patient registration, scheduling, and record keeping.

This full-time position offers $18-21 per hour and opportunities to grow within a company recognized for exceptional workplace culture. You will work with a multidisciplinary team dedicated to high-quality care across pediatric