Pediatrics Clinical Operations Coordinator

Tufts Medicine; Boston, Northern (MA, KY); Hybrid; USD 26,000 - 33,000; Full time

Benefits offered by this job

Total Rewards package

Competitive pay and benefits

Job summary

Tufts Medicine is seeking a Clinical Administrative Coordinator for the Pediatrics department in Boston. This full-time role supports clinical providers, coordinates appointments, and handles billing and revenue cycle tasks, ensuring smooth patient flow and service quality.

Ideal candidates will have a high school diploma and at least two years of customer support experience, with bilingual abilities. Strong organization and communication skills are essential for this role.

Qualifications

• High School diploma or equivalent.
• Two years of experience supporting customers.
• Bilingual preferred.

Responsibilities

• Schedule patient appointments and manage follow-ups.
• Answer phones, triage calls, and respond to patient requests.
• Enter and verify patient demographics and insurance data.
• Support revenue cycle activities including registration and referral management.
• Assist with billing charge entry and reconciliation.
• Prepare medical records for visits and data entry into EMR.
• Maintain filing, scheduling, and correspondence.

Skills

Excellent communication

MS Office proficiency

Interpersonal skills

Organizational skills

Multi-tasking

Confidentiality handling

Billing knowledge

Tools

Microsoft Office

Scheduling software

Job description

Tufts Medicine is seeking a Clinical Administrative Coordinator for the Pediatrics department in Boston. This full-time role supports clinical providers, coordinates appointments, and handles billing and revenue cycle tasks, ensuring smooth patient flow and service quality.

Ideal candidates will have a high school diploma and at least two years of customer support experience, with bilingual abilities. Strong organization and communication skills are essential for this role.