Clinic Scheduling & Administrative Coordinator

Tufts Medicine; United States; On-site; USD 26,000 - 33,000; Full time

Job summary

Tufts Medicine is seeking an Administrative Assistant to provide administrative and business support for clinical providers and the practice. You will help manage workflow, patient scheduling, records, and revenue cycle activities, while delivering high levels of service to patients both over the phone and in person.

You will handle calendar management, document preparation in the EMR, and help with billing entry and verification.

Qualifications

• High School diploma or equivalent required.
• 2 years of experience supporting customers preferred.
• Bilingual preferred.

Responsibilities

• Schedules patient appointments, including follow-ups and labs.
• Assists with scheduling template creation and changes.
• Answers phones, triages calls, and takes messages.
• Greets and checks-in patients; verifies demographic and insurance information.
• Assists with revenue cycle clearance and insurance verification.
• Collects copayments.
• Prepares medical records and loads information into EMR.
• Monitors patient flow and communicates delays."

Skills

Good communications

Computer literacy

Interpersonal skills

Organizational skills

Project management

Flexibility

Knowledge of third-party billing

Confidential medical information

Education

High School diploma

Tools

Microsoft Office

Scheduling applications

Job description

Tufts Medicine is seeking an Administrative Assistant to provide administrative and business support for clinical providers and the practice. You will help manage workflow, patient scheduling, records, and revenue cycle activities, while delivering high levels of service to patients both over the phone and in person.

You will handle calendar management, document preparation in the EMR, and help with billing entry and verification.