Pediatric Care Concierge (Part-Time)

Intermountain Healthcare Inc.; United States; On-site; USD 25,000 - 33,000; Part time

Job summary

Intermountain Health in Park City, Utah, is seeking a courteous Patient Service Representative (PSR) to be the first point of contact for patients. This part-time, 20-hour-per-week role focuses on greeting, check-in/out, data verification, and delivering exceptional patient experiences.

Primary responsibilities include scheduling visits, registering patients, collecting insurance information, and assisting with billing forms while maintaining confidentiality and accurate EMR documentation.

Qualifications

• Six months of customer service experience.
• Basic computer skills including word processing and data entry.
• Professional manner and strong interpersonal and communication skills.
• Ability to protect privacy, confidentiality, and PHI.
• Ability to collaborate with patients and fellow caregivers to deliver the highest level of customer/patient satisfaction.
• Familiarity with EMR systems is a plus.

Responsibilities

• Greet and check-in/out patients and verify information.
• Document calls and interactions in the EMR.
• Schedule appointments and referrals.
• Register patients and update demographic data.
• Assist with insurance information and payments.

Skills

Customer service experience

Interpersonal communication

Professional demeanor

PHI privacy

Collaboration with patients

Education

High school diploma or GED

Tools

EMR systems

Job description

Intermountain Health in Park City, Utah, is seeking a courteous Patient Service Representative (PSR) to be the first point of contact for patients. This part-time, 20-hour-per-week role focuses on greeting, check-in/out, data verification, and delivering exceptional patient experiences.

Primary responsibilities include scheduling visits, registering patients, collecting insurance information, and assisting with billing forms while maintaining confidentiality and accurate EMR documentation.