Part-Time Patient Access Specialist

Intermountain Healthcare Inc.; Riverton (UT); On-site; USD 25,000 - 33,000; Part time

Job summary

Intermountain Healthcare Inc. is seeking a Patient Service Representative (PSR) to be the first point of contact for patients, greeting and checking in/out, verifying information, and delivering courteous, professional service.

You will schedule visits, manage registrations in the EMR, assist with insurance verification, explain billing basics, and process payments to support a seamless patient experience. This part-time role at Southridge Clinic in Riverton offers 24 hours per week,

Qualifications

• Six months of customer service experience.
• Demonstrated basic computer skills involving word processing and data entry.
• Professional manner and strong interpersonal and communication skills.
• Ability to work collaboratively with patients and fellow caregivers to deliver the highest level of customer/patient satisfaction.
• Ability to protect privacy, confidentiality, and PHI of patients, members, and caregivers.

Responsibilities

• Greet patients and check in/out over the phone or in person.
• Document all phone calls accurately in the EMR.
• Schedule patient appointments for visits, tests, referrals, and consultations.
• Register patients by confirming and updating demographic data in registration system.
• Assist patients with forms and instructions related to billing and benefits.

Skills

Professional Etiquette

Adaptability

Computer Literacy

Payment Handling

Critical Thinking

Confidentiality

Collaboration

Time Management

Problem Solving

Education

High school diploma or GED

Tools

EMR systems

Job description

Intermountain Healthcare Inc. is seeking a Patient Service Representative (PSR) to be the first point of contact for patients, greeting and checking in/out, verifying information, and delivering courteous, professional service.

You will schedule visits, manage registrations in the EMR, assist with insurance verification, explain billing basics, and process payments to support a seamless patient experience. This part-time role at Southridge Clinic in Riverton offers 24 hours per week,