PC Technician II — Windows & End-User IT Support

pomeroy

Kansas City (MO)

On-site

USD 42,000 - 64,000

Full time

3 days ago
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Job summary

Pomeroy is seeking an IT support specialist to perform desktop triage and break-fix on end-user systems in Kansas City, MO. You will handle desk-side software support on Windows OS and respond to service requests with logging, reporting, and monitoring procedures.

The role emphasizes independent work and teamwork, strong customer service, and the ability to manage multiple tasks in a fast-paced environment. Health events and printer maintenance are among duties.

Qualifications

  • A+ certification required; additional certs (Net+, Server+, HP, IBM, Dell) encouraged.
  • Ability to work independently and in a team.

Responsibilities

  • PC Installs
  • PC Rollouts
  • Health Events
  • Printer Maintenance

Skills

A+ certification
Independent work
Teamwork
Customer service
Organizational skills
Multitasking

Tools

HP hardware
Dell hardware
IBM hardware

Job description

Pomeroy is seeking an IT support specialist to perform desktop triage and break-fix on end-user systems in Kansas City, MO. You will handle desk-side software support on Windows OS and respond to service requests with logging, reporting, and monitoring procedures.

The role emphasizes independent work and teamwork, strong customer service, and the ability to manage multiple tasks in a fast-paced environment. Health events and printer maintenance are among duties.

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