End User Computing Desktop Support I

Iron Systems, Inc; Kansas City (MO); On-site; USD 50,000 - 70,000; Full time

Job summary

Iron Systems, Inc in Kansas City, MO is seeking a field-ready IT technician with strong customer-facing skills and proactive problem-solving. The role emphasizes independent work, adherence to standards, and the ability to prioritize tasks effectively.

Applicants should have ITSM experience, Windows and MacOS knowledge, and familiarity with mobile devices (iOS/Android). CompTIA and Microsoft certifications are a plus; vaccination status is noted as a prerequisite in some assignments.

Qualifications

• Experience using an ITSM system.
• Good working knowledge of Microsoft Windows operating systems and related Office applications.
• Knowledge of mobile devices, particularly iOS and Android.
• Experience with building, configuring, replacing and troubleshooting desktop and laptop hardware components.
• Ability to replace defective parts.

Skills

Customer facing

Independent thinking

Relationship building

Adherence to standards

Initiative

Organization

Fully vaccinated

Education

CompTIA A+

Network+

MCITP/MCSE (near completion)

Tools

ITSM system

Windows OS

MacOS

Mobile OS (iOS/Android)

Job description

Iron Systems, Inc in Kansas City, MO is seeking a field-ready IT technician with strong customer-facing skills and proactive problem-solving. The role emphasizes independent work, adherence to standards, and the ability to prioritize tasks effectively.

Applicants should have ITSM experience, Windows and MacOS knowledge, and familiarity with mobile devices (iOS/Android). CompTIA and Microsoft certifications are a plus; vaccination status is noted as a prerequisite in some assignments.