PC & Equipment Support Technician II — Deployments & Helpdesk

Sylvania; Flint (MI); On-site; USD 31,836 - 36,396; Full time

Job summary

Sylvania seeks a PC/Equipment Support Technician II in Flint, Michigan. This role encompasses the planning, installation, configuration, and maintenance of workstations, peripherals, and mobile devices. The technician will oversee project implementations and provide technical support.

Ideal candidates have at least five years in desktop support and certifications such as A+ or Network+. The position offers full-time hours with a pay rate ranging from $23.11 to $26.42 per hour based on experience.

Qualifications

• Minimum five years of experience supporting desktop computers in Helpdesk or field service.
• Demonstrated expertise supporting desktop computers, mobile devices and peripherals.

Responsibilities

• Plan, install, configure and maintain workstations and related support equipment.
• Oversee project implementation for device deployment and upgrades.
• Evaluate and recommend hardware, software, and management solutions.

Skills

Troubleshooting

Problem-solving

Workstation support

Proficiency with Windows

MS Office knowledge

Active Directory

Basic networking (LAN/WAN, TCP/IP)

Education

High school diploma or equivalent

A+, Network+, CCNA, Security+, or MCP certification

Associate's degree in computer science or related field

Job description

Sylvania seeks a PC/Equipment Support Technician II in Flint, Michigan. This role encompasses the planning, installation, configuration, and maintenance of workstations, peripherals, and mobile devices. The technician will oversee project implementations and provide technical support.

Ideal candidates have at least five years in desktop support and certifications such as A+ or Network+. The position offers full-time hours with a pay rate ranging from $23.11 to $26.42 per hour based on experience.