K-12 Helpdesk Technician - Day Shift IT Support

Sylvania

Aurora (IL)

On-site

USD 41,418 - 50,622

Full time

14 days+

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Job summary

Sylvania is seeking a Helpdesk Technician for the District Office. The position runs from 7:30 AM to 3:30 PM with a start date of September 1, 2026 and an end date of June 30, 2027. Compensation starts at $46,020 annually.

The role requires lifting IT equipment up to 60lbs, a valid driver\'s license, and the ability to work overtime and weekends as needed. Candidate should have strong problem-solving skills for trouble shooting tickets, familiarity with Windows, MacOS/iOS, ChromeOS environments,

Qualifications

  • Ability to lift IT equipment up to 60lbs.
  • Willingness to work overtime and weekends as required.
  • Ability to climb a ladder as needed.
  • Personal vehicle and valid driver\'s license.
  • Interpersonal skills communicating with staff and students in a professional manner, desired.
  • Self-motivated to seek out answers to trouble shoot tickets and known issues, desired.
  • Experience in K-12 educational institutions, desired.
  • Ability to work independently, desired.
  • Helpdesk experience, desired.
  • Knowledge of Windows operating system environment, desired.
  • Knowledge of MacOS and iOS operating systems, desired.
  • Knowledge of ChromeOS and Chromebook hardware, desired.
  • Knowledge of Local Area Network, desired.

Skills

Lift 60 lbs equipment
Overtime & weekend availability
Ladder access
Interpersonal skills
Troubleshoot tickets
K-12 experience desired
Independent worker
Helpdesk experience
Windows knowledge
MacOS knowledge
iOS knowledge
ChromeOS knowledge
LAN knowledge

Tools

Windows OS
MacOS
iOS
ChromeOS/Chromebook
LAN

Job description

Sylvania is seeking a Helpdesk Technician for the District Office. The position runs from 7:30 AM to 3:30 PM with a start date of September 1, 2026 and an end date of June 30, 2027. Compensation starts at $46,020 annually.

The role requires lifting IT equipment up to 60lbs, a valid driver\'s license, and the ability to work overtime and weekends as needed. Candidate should have strong problem-solving skills for trouble shooting tickets, familiarity with Windows, MacOS/iOS, ChromeOS environments,

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