Payroll Support Specialist I — Client-Facing & Tech-Savvy

ADP; Augusta (GA); On-site; USD 45,000 - 60,000; Full time

Job summary

A leading payroll services provider in the United States is seeking a Payroll Support Representative to assist Clients with WFN, PayX, and other payroll applications. This role involves answering tax and payroll-related queries, providing troubleshooting support, and managing Client data. Ideal candidates will have at least 2 years of payroll processing experience and strong communication skills. Join a dynamic team committed to excellence and Client satisfaction, with opportunities for growth and development.

Qualifications

• Minimum 2 years of payroll processing experience.
• Basic knowledge of payroll tax deposit and filings.
• Strong organizational skills.

Responsibilities

• Respond to Client inquiries for various payroll applications.
• Assist with data maintenance and configuration changes.
• Support payroll processing questions and issues.

Skills

Payroll processing knowledge

Strong verbal and written communication

Problem-solving abilities

Customer service skills

Research skills

Education

Bachelor's Degree Preferred

Fundamental Payroll Certification (FPC)

Tools

WFN

AutoPay Mainframe

MS Office Suite

Job description

A leading payroll services provider in the United States is seeking a Payroll Support Representative to assist Clients with WFN, PayX, and other payroll applications. This role involves answering tax and payroll-related queries, providing troubleshooting support, and managing Client data. Ideal candidates will have at least 2 years of payroll processing experience and strong communication skills. Join a dynamic team committed to excellence and Client satisfaction, with opportunities for growth and development.