Payroll Support Specialist I – Client Experience & Research

Fairygodboss; Alpharetta (GA); On-site; USD 45,000 - 60,000; Full time

Job summary

Fairygodboss is seeking a Payroll Support Representative to assist Major Accounts Comprehensive Services Client users with payroll applications. The role involves responding to client inquiries, providing application support, and collaborating with internal and external partners to maintain service quality.

Candidates should have a Bachelor’s degree (preferred) and a minimum of 2 years in payroll processing. The company promotes a diverse and equitable workplace.

Qualifications

• Minimum 2 years of payroll processing experience.
• Basic knowledge of payroll tax deposits and filings.
• Ability to work with various ADP tools and technologies.

Responsibilities

• Respond to client questions about payroll applications.
• Assist clients with payroll processing inquiries.
• Collaborate with internal teams to resolve issues.

Skills

Payroll knowledge

Analytical problem-solving

Communication

Time-management

Customer service

Education

Bachelor’s degree preferred

Fundamental Payroll Certification (FPC) desired

Tools

SharePoint

AutoPay Mainframe

LUMIN

MS Office (Word, Excel)

Job description

Fairygodboss is seeking a Payroll Support Representative to assist Major Accounts Comprehensive Services Client users with payroll applications. The role involves responding to client inquiries, providing application support, and collaborating with internal and external partners to maintain service quality.

Candidates should have a Bachelor’s degree (preferred) and a minimum of 2 years in payroll processing. The company promotes a diverse and equitable workplace.