Payroll Solutions Advisor

ADP, Inc.; Norfolk (VA); On-site; USD 25,000 - 48,000; Full time

Benefits offered by this job

Medical insurance

Dental insurance

Vision insurance

Life Insurance

Retirement savings match

Wellness program

Paid time off

Job summary

ADP, Inc. is seeking a Payroll Solutions Specialist to join our HR Outsourcing team. You will respond to client inquiries, provide payroll and tax guidance, and support system configurations for payroll products.

This role emphasizes client satisfaction, accurate processing, and timely communication in a fast-paced environment. Expect to collaborate with cross-functional teams during peak periods, participate in ongoing training, and maintain a high standard of professionalism as you help

Qualifications

• Two years of experience required in a payroll/HR Outsourcing environment.
• Strong communication and problem-solving skills.
• Ability to work in a metrics-driven call center environment.

Responsibilities

• Provide product and payroll support including data maintenance and configuration for payroll products.
• Assist clients with payroll processing and tax changes, ensuring timely and accurate processing.
• Act as trusted advisor, offering consultative support and optimization recommendations.

Skills

Payroll knowledge

Tax knowledge

Job description

ADP, Inc. is seeking a Payroll Solutions Specialist to join our HR Outsourcing team. You will respond to client inquiries, provide payroll and tax guidance, and support system configurations for payroll products.

This role emphasizes client satisfaction, accurate processing, and timely communication in a fast-paced environment. Expect to collaborate with cross-functional teams during peak periods, participate in ongoing training, and maintain a high standard of professionalism as you help