Patient Triage & Scheduling Specialist

Advocare LLC; Haddon Heights (NJ); On-site; USD 25,000 - 30,000; Full time

Job summary

Advocare LLC is seeking a Triage Assistant to manage incoming calls, collect information, and schedule patient appointments. You will relay calls to practitioners, document actions, and ensure accurate records while maintaining a professional image of the Care Center.

Ideal candidates will have a high school diploma, strong MS Office skills, and excellent communication, confidentiality, and adaptability to changing priorities.

Qualifications

• High school diploma or equivalent required.
• Proficiency with Word, Excel, Outlook and PowerPoint.
• Strong communication and organizational skills.

Responsibilities

• Answer incoming calls and schedule patient appointments.
• Transfer calls and write messages per approved procedures.
• Document cancellations and notify the scheduler.
• Type correspondence and office memos as directed.
• Maintain regular attendance in the office.

Skills

Customer service

Verbal communication

Written communication

Professionalism

Confidentiality

Diplomacy

Attention to detail

Adaptability

Education

High School Diploma

Microsoft Office proficiency

Tools

Microsoft Office

Job description

Advocare LLC is seeking a Triage Assistant to manage incoming calls, collect information, and schedule patient appointments. You will relay calls to practitioners, document actions, and ensure accurate records while maintaining a professional image of the Care Center.

Ideal candidates will have a high school diploma, strong MS Office skills, and excellent communication, confidentiality, and adaptability to changing priorities.