Medical Office Front Desk: Patient Care & Scheduling

ADVOCARE, LLC

Moorestown Township (NJ)

On-site

USD 21,000 - 30,000

Part time

3 days ago
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Benefits offered by this job

Health coverage
Dental & vision
HSAs/FSAs
401(k) plan
PTO
Commuter benefits
AD&D insurance
Disability insurance

Job summary

ADVOCARE, LLC is seeking a friendly, organized Front Desk Receptionist to greet patients and manage front-office communications. You will support administrative and scheduling tasks while delivering exceptional patient service in a clinical setting.

The role emphasizes professionalism, confidentiality, multitasking, and strong Microsoft Office skills in a fast-paced healthcare environment. Travel to other offices may be required.

Qualifications

  • Front desk or medical office experience preferred.
  • Familiarity with electronic medical records (EMR) is a plus.
  • Excellent customer service and communication skills.

Responsibilities

  • Answer incoming calls on a multi-line system with professionalism.
  • Schedule and confirm patient appointments.
  • Transfer calls and take accurate messages per office procedures.
  • Greet patients and visitors and notify the appropriate team member.
  • Collect and post co-pays and communicate outstanding balances.
  • Check patients out and follow proper check-out protocols.
  • Notify the doctor when a patient cancels.
  • Type correspondence and office memos as directed.
  • Transcribe visit details into medical reports.
  • Prepare charts, gather paperwork, and print daily schedules.

Skills

Customer service
Communication
Professionalism
Interpersonal skills
Detail-oriented
Multitasking
Adaptability
MS Office

Education

High School Diploma or equivalent
EMR familiarity (preferred)

Job description

ADVOCARE, LLC is seeking a friendly, organized Front Desk Receptionist to greet patients and manage front-office communications. You will support administrative and scheduling tasks while delivering exceptional patient service in a clinical setting.

The role emphasizes professionalism, confidentiality, multitasking, and strong Microsoft Office skills in a fast-paced healthcare environment. Travel to other offices may be required.

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