Medical Front Desk Specialist - Patient Access & Scheduling

Advocare LLC; Basking Ridge (NJ); Sur place; USD 21 000 - 30 000; Plein temps

Avantages offerts par ce poste

Medical and prescription coverage

Dental and vision care plans

Health Savings Accounts (HSAs)

Flexible Spending Accounts (FSAs)

Voluntary insurance options (critical/

401(k) retirement savings plan

Paid time off (PTO)

Commuter benefits

Group auto and homeowners insurance

Résumé du poste

Advocare LLC in New Jersey is seeking a friendly Front Desk Receptionist to greet patients and manage front-office communications in a clinical setting. You will support administrative tasks and scheduling while maintaining a welcoming environment for patients, staff, and visitors.

The role emphasizes excellent customer service, confidentiality, and professional interaction, with proficiency in Microsoft Office and EMR familiarity.

Qualifications

• High School Diploma or equivalent required.
• 2-3 years Front desk or medical office experience required.
• Familiarity with electronic medical records (EMR).

Responsabilités

• Answer incoming calls on a multi-line telephone system with professionalism and efficiency.
• Schedule and confirm patient appointments.
• Transfer calls and take accurate messages according to office procedures.
• Greet patients and visitors and notify the appropriate team member of their arrival.
• Collect and post co-pays and communicate outstanding balances.
• Check patients out and follow proper check-out protocols.
• Notify the doctor when a patient cancels. Type correspondence and office memos as directed.
• Prepare charts, gather necessary paperwork, and print daily appointment schedules.

Connaissances

Customer service

Communication

Professionalism

Confidentiality

Interpersonal skills

Detail-oriented

Multitasking

Adaptable

MS Office

Formation

High School Diploma or equivalent

Outils

EMR

Description du poste

Advocare LLC in New Jersey is seeking a friendly Front Desk Receptionist to greet patients and manage front-office communications in a clinical setting. You will support administrative tasks and scheduling while maintaining a welcoming environment for patients, staff, and visitors.

The role emphasizes excellent customer service, confidentiality, and professional interaction, with proficiency in Microsoft Office and EMR familiarity.