Patient & Surgical Scheduling Specialist

Minnesota Oncology; BLOOMINGTON (MN); On-site; USD 30,000 - 41,000; Full time

Benefits offered by this job

Medical

Dental

Vision

Life Insurance

PTO

Disability Coverage

401k

Wellness program

Tuition Reimbursement

Employee Discount Program

Free Parking

Career Growth

Supportive Team

Job summary

Minnesota Oncology is seeking an organized front desk scheduler to join our Bloomington, MN clinic. You will manage patient calls, schedule appointments, coordinate referrals, and handle billing-related tasks with accuracy.

The role emphasizes patient confidentiality, teamwork, and dependable, detail-oriented service. Prior scheduling experience in healthcare is preferred, with opportunities for growth within a supportive team environment.

Qualifications

• High School Diploma or Equivalent required; Associate's or higher preferred.
• Strong Computer Skills are required.
• 1+ year of healthcare scheduling experience, preferably in a surgical setting.

Responsibilities

• Answers incoming calls and directs to appropriate personnel; communicates messages accurately and timely.
• Schedules outpatient appointments, testing, surgeries, and hospital admissions; obtains pre-certification as required.
• Schedules referrals and returning patients; documents in EMR with correct coding and documentation.
• Obtains insurance authorizations and correspondence related to referrals in patients' charts.
• Collects co-pays and other out-of-pocket amounts at time of visit.
• Maintains scheduling templates for physician meetings and satellite schedules.
• Arranges for financial counseling as needed and protects patient confidentiality.
• Supports front office efficiency and covers other functions as needed.
• Prepares correspondence and forms as requested by supervisor.
• Communicates test scheduling and prep details to patients and internal teams.

Skills

Strong Computer Skills

Multi-tasking

Customer Service Skills

Detail-Oriented

Organizational Skills

Self-Starter

Versatility

Education

High School Diploma or Equivalent

Associate's degree or higher preferred

Job description

Minnesota Oncology is seeking an organized front desk scheduler to join our Bloomington, MN clinic. You will manage patient calls, schedule appointments, coordinate referrals, and handle billing-related tasks with accuracy.

The role emphasizes patient confidentiality, teamwork, and dependable, detail-oriented service. Prior scheduling experience in healthcare is preferred, with opportunities for growth within a supportive team environment.