Patient Scheduling Specialist – Medical Office

US Oncology Inc.; Coon Rapids (MN); On-site; USD 30,000 - 40,000; Full time

Benefits offered by this job

Medical

Dental

Vision

Life Insurance

Paid Time Off

Disability Coverage

401k plan

Wellness program

Tuition Reimbursement

Employee Assistance Program

Discount Program

Free Parking

Career Growth and Development

Supportive Team

Job summary

Minnesota Oncology is seeking a front desk associate to support patient flow, billing, and scheduling in a busy medical office. You will handle calls, referrals, and appointment coordination while safeguarding patient confidentiality and accuracy in records.

Ideal candidates bring 2+ years of medical office experience, strong computer skills, and a detail-oriented approach to everyday tasks to ensure smooth clinic operations.

Qualifications

• High School Diploma or equivalent is required.
• At least 2+ years of medical office experience.
• Strong computer skills and familiarity with EMR systems.

Responsibilities

• Answers all incoming calls; assesses needs and directs to appropriate personnel.
• Schedules patient referrals and returns in EMR; updates documentation.
• Obtains insurance authorizations and related referrals in patient records.
• Collects co-pays, deductibles and other payments at visit.
• Maintains scheduling templates including physician meetings and satellites.
• Arranges for financial counseling as needed.
• Protects patient confidentiality and follows office policies.
• Provides coverage for other front office functions as required.
• Prepares letters, memos and forms as requested by supervisor.

Skills

Computer skills

Multi-tasking

Organizational skills

Customer service

Detail oriented

Education

High School Diploma

Job description

Minnesota Oncology is seeking a front desk associate to support patient flow, billing, and scheduling in a busy medical office. You will handle calls, referrals, and appointment coordination while safeguarding patient confidentiality and accuracy in records.

Ideal candidates bring 2+ years of medical office experience, strong computer skills, and a detail-oriented approach to everyday tasks to ensure smooth clinic operations.