Patient Scheduling Specialist

Minnesota Oncology; Coon Rapids (MN); On-site; USD 28,000 - 37,000; Full time

Job summary

Minnesota Oncology is seeking a friendly Front Office Administrator to join our patient-centered team in Minnesota. In this role you will answer calls, schedule referrals and appointments, process insurance authorizations, collect payments, and help coordinate patient services in our EMR system.

Ideal candidates have at least 2 years of medical office experience, strong computer and organizational skills, and a detail‑oriented, customer‑focused approach.

Qualifications

• High School Diploma or Equivalent is Required.
• Strong Computer Skills.
• 2+ years of medical office experience required.

Responsibilities

• Answers all incoming calls; assesses callers’ needs and directs to appropriate personnel.
• Schedules patient referrals and returning patients in computer system per guidelines.
• Obtains and enters insurance authorizations and referrals in EMR.
• Collects co-pays, deductibles and other out-of-pocket amounts at visit.
• Maintains scheduling templates for physician meetings and clinic coverage.
• May schedule outpatient appointments, testing, surgeries, and pre-certifications.

Skills

Strong Computer Skills

Multi-tasking

Organizational Skills

Customer Service Skills

Detail-Oriented

Education

High School Diploma or Equivalent

Job description

Minnesota Oncology is seeking a friendly Front Office Administrator to join our patient-centered team in Minnesota. In this role you will answer calls, schedule referrals and appointments, process insurance authorizations, collect payments, and help coordinate patient services in our EMR system.

Ideal candidates have at least 2 years of medical office experience, strong computer and organizational skills, and a detail‑oriented, customer‑focused approach.