Oncology Clinic Scheduler & Front Desk Concierge

The US Oncology Network; Saint Paul (MN); On-site; USD 29,000 - 40,000; Full time

Benefits offered by this job

Medical

Dental

Vision

Life Insurance

Generous Paid Time Off (PTO)

Disability Coverage

401k plan with company contribution

Wellness program

Tuition Reimbursement

Employee Assistance Program

Discount Program

Free Parking

Career Growth and Development

Supportive Team and Resources

Job summary

Minnesota Oncology is seeking a dedicated front office professional to join our team in Minnesota. The role involves handling patient calls, scheduling referrals, managing EMR entries, and coordinating financial counseling as needed.

Benefits include extensive coverage and retirement plans; the position requires strong organizational skills, attention to detail, and the ability to multi-task in a busy clinic environment.

Qualifications

• High School Diploma or Equivalent is Required.
• Strong Computer Skills.
• 2+ years of medical office experience required.

Responsibilities

• Answers all incoming calls; assesses callers’ needs and directs to appropriate personnel.
• Schedules patient referrals and returning patients in computer system in accordance with physician and/or office guidelines.
• Obtains and enters all insurance authorization, and correspondence relating to referrals in patients charts and/or electronic medical records (EMR).
• Collects co-pays, deductible and other out of pocket amounts at time of visit.
• Maintains primary office scheduling template containing physician meetings, satellite schedule, rounding and call coverage.
• Arranges for patients to have financial counseling as needed.
• Demonstrates an understanding of patient confidentiality to protect the patient and clinic/practice.
• Follows policies and procedures to contribute to the efficiency of the front office. Covers for other front office functions as requested.
• Prepares correspondence, memos, forms and other typing as requested by supervisor.

Skills

Strong Computer Skills

2+ years medical office experience

Education

High School Diploma or Equivalent

Job description

Minnesota Oncology is seeking a dedicated front office professional to join our team in Minnesota. The role involves handling patient calls, scheduling referrals, managing EMR entries, and coordinating financial counseling as needed.

Benefits include extensive coverage and retirement plans; the position requires strong organizational skills, attention to detail, and the ability to multi-task in a busy clinic environment.