Patient & Surgical Scheduling Specialist

The US Oncology Network; Minneapolis (MN); On-site; USD 30,000 - 41,000; Full time

Benefits offered by this job

Medical

Dental

Vision

Life Insurance

Generous PTO

Short-term and Long-term Disability

401k with company contribution

Wellness program

Tuition Reimbursement

Employee Assistance Program

Free Parking

Career Growth and Development

Supportive Team

Job summary

Minnesota Oncology is seeking an organized front desk/clinical scheduler to handle patient calls, schedule outpatient services, and manage referrals and insurance authorizations. The role emphasizes accurate patient data entry, timely communication with clinic staff, and adherence to confidentiality policies.

The position requires a high school diploma and strong computer skills, with preference for candidates who have experience in healthcare scheduling, particularly in surgical settings.

Qualifications

• High School Diploma or Equivalent is Required, Associate's or higher preferred.
• Strong Computer Skills.
• 1+ years of healthcare scheduling experience, preferably in a surgical setting.

Responsibilities

• Answers all incoming calls; assesses callers’ needs and directs to appropriate personnel.
• Schedules outpatient appointments/testing/surgeries and hospital admissions upon request.
• Schedules patient referrals and returning patients in computer system with documentation and coding.
• Obtains and enters all insurance authorization, and correspondence relating to referrals in EMR.
• Collects co-pays, deductible and other out of pocket amounts at time of visit.
• Maintains scheduling template for physician meetings and satellite schedules.
• Arranges for patients to have financial counseling as needed.
• Demonstrates understanding of patient confidentiality to protect patient information.
• Covers for other front office functions as requested.
• Prepares correspondence, memos, forms and other typing as requested by supervisor.

Skills

Strong computer skills

Healthcare scheduling experience

Education

High School Diploma or equivalent

Job description

Minnesota Oncology is seeking an organized front desk/clinical scheduler to handle patient calls, schedule outpatient services, and manage referrals and insurance authorizations. The role emphasizes accurate patient data entry, timely communication with clinic staff, and adherence to confidentiality policies.

The position requires a high school diploma and strong computer skills, with preference for candidates who have experience in healthcare scheduling, particularly in surgical settings.