Patient Support & Scheduling Specialist

The Centers; Parma (OH); On-site; USD 19,000 - 25,000; Full time

Benefits offered by this job

Medical and dental plans

Health Savings Account

Vision

401k with company contribution

Mental Health Support

Employee Assistance Program

Calm Subscription

Job summary

The Centers are seeking a medical receptionist to greet and register patients, verify documents, and schedule medical, behavioral, and dental appointments. You will manage data entry in EPIC and other systems, ensuring accuracy and compliance with HIPAA.

Responsibilities include collecting co-pays, assisting uninsured patients, and maintaining smooth patient flow through coordination with clinicians and staff. This role requires excellent communication and professionalism.

Qualifications

• High school diploma or equivalent required.
• Prior experience interpreting health plans, verifying coverage and interpreting co-pays is preferred.
• Prior experience working with an electronic database and accurate maintenance of client or patient data; Electronic Health Record system preferred.

Responsibilities

• Greet and register patients; verify documents and schedule medical, behavioral, and/or dental appointments.
• Enter, update, and verify patient data in EPIC and other electronic systems; ensure accuracy of information.
• Schedule with providers and gather signatures for required forms.
• Maintain patient flow and confidentiality in accordance with HIPAA.
• Make appointment reminder calls and collect co-pays or sliding fee payments.

Skills

Team player

Detail oriented

Medical terminology

EHR data entry

Dependable

Adaptable

Interpersonal skills

Professional demeanor

Communication

Education

High school diploma

Tools

EPIC

Job description

The Centers are seeking a medical receptionist to greet and register patients, verify documents, and schedule medical, behavioral, and dental appointments. You will manage data entry in EPIC and other systems, ensuring accuracy and compliance with HIPAA.

Responsibilities include collecting co-pays, assisting uninsured patients, and maintaining smooth patient flow through coordination with clinicians and staff. This role requires excellent communication and professionalism.