Medical Front Desk & Scheduling Specialist

United Surgical Partners International, Inc; Annapolis (MD); On-site; USD 2,066,000 - 3,306,000; Full time

Job summary

United Surgical Partners International, Inc. is seeking a Front Office Receptionist to greet patients, verify insurance, schedule appointments and manage registrations, while ensuring accurate patient data and HIPAA compliance.

Responsibilities include answering calls, entering demographics, collecting copays, coordinating referrals, and supporting a smooth patient flow in a busy medical office environment. The role requires strong organizational skills, attention to detail, and professionalism.

Qualifications

• Must have strong customer service and communication skills.
• Knowledge of revenue cycle processes including insurance verification and patient payments is preferred.
• Excellent organization and time-management abilities are required.
• Familiarity with HIPAA policies and protecting patient information is essential.

Responsibilities

• Greet patients and visitors and schedule appointments.
• Verify patient insurance information and demographics.
• Register patients and maintain accurate charts and records.
• Answer phones and route calls; provide routine information.
• Collect copays and process payments; explain financial responsibilities.
• Maintain confidentiality and assist with referrals and patient data exchange.

Skills

Customer service

Communication

Time management

Revenue cycle knowledge

HIPAA compliance

Education

High school diploma or GED

Job description

United Surgical Partners International, Inc. is seeking a Front Office Receptionist to greet patients, verify insurance, schedule appointments and manage registrations, while ensuring accurate patient data and HIPAA compliance.

Responsibilities include answering calls, entering demographics, collecting copays, coordinating referrals, and supporting a smooth patient flow in a busy medical office environment. The role requires strong organizational skills, attention to detail, and professionalism.