Patient Support Concierge & Scheduling

Thecentersohio; Cleveland (OH); On-site; USD 32,000 - 42,000; Full time

Benefits offered by this job

Medical and dental plans

Health Savings Account

Flexible Spending Account for Health

Vision

401k

Life Insurance

Mental Health Support

Calm Subscription

Disability Insurance

Job summary

The Centers in Cleveland, OH is seeking a front desk receptionist to greet patients, verify information, schedule appointments and process payments. You will support providers and clinic staff while maintaining HIPAA compliance and delivering high-quality customer service.

Key responsibilities include data entry in EPIC, coordinating with care teams, and ensuring accurate records and timely communications with patients and insurers. This is a full-time position in a busy community health setting.

Qualifications

• High school diploma or equivalent required.
• Experience with EPIC or other EHR systems preferred.
• Ability to maintain accurate patient data and confidentiality.

Responsibilities

• Greet and register patients at check-in.
• Verify documents and collect co-pays.
• Schedule appointments and manage phone calls.
• Enter/update data in EPIC and other systems.
• Maintain HIPAA confidentiality.
• Coordinate with providers and staff.

Skills

Fast-paced environment

Team player

Detail oriented

Medical terminology

Interpersonal skills

Communication with clinic staff

Professional demeanor

Adaptable

Dependable

Problem solving

Education

High School Diploma or equivalent

Job description

The Centers in Cleveland, OH is seeking a front desk receptionist to greet patients, verify information, schedule appointments and process payments. You will support providers and clinic staff while maintaining HIPAA compliance and delivering high-quality customer service.

Key responsibilities include data entry in EPIC, coordinating with care teams, and ensuring accurate records and timely communications with patients and insurers. This is a full-time position in a busy community health setting.