Patient Experience Coordinator – Front Desk & Scheduling

Community Health & Dental Care, Inc.; Pottstown (Montgomery County); On-site; USD 32,000 - 42,000; Full time

Job summary

Community Health & Dental Care, Inc. seeks a Patient Services Representative to provide clerical support to primary care teams and offer friendly, efficient service to health center patients and visitors.

You will greet patients, input registration information, schedule appointments, verify insurance, collect co-pays, balance the cash drawer, and assist billing with accurate data at the point of service.

Qualifications

• Strong front desk and reception skills.
• Ability to verify and update patient information.
• Cash handling and daily balancing responsibilities.
• Efficient scheduling and appointment coordination.

Responsibilities

• Greets patients and visitors at the front desk and assists with registration.
• Verifies and updates patient information at each visit.
• Collects co-payments and payments, ensuring daily cash drawer balance.
• Schedules appointments and routes calls using the main telephone system.
• Provides translation services as able and appropriate.
• Maintains a respectful and confidential patient care environment.

Skills

Customer service

Multitasking

Communication skills

Translation capability

Job description

Community Health & Dental Care, Inc. seeks a Patient Services Representative to provide clerical support to primary care teams and offer friendly, efficient service to health center patients and visitors.

You will greet patients, input registration information, schedule appointments, verify insurance, collect co-pays, balance the cash drawer, and assist billing with accurate data at the point of service.