Patient Support & Education Specialist

Lincare Holdings; Ewing Township (NJ); On-site; USD 22,000 - 32,000; Full time

Benefits offered by this job

Medical, dental, vision coverage

Paid time off

Retirement savings

Tuition reimbursement

Employee discounts

Job summary

Lincare Holdings is seeking a customer service representative in New Jersey to handle inbound and outbound calls, assist customers with product and service needs, and ensure accurate data entry and documentation. The role emphasizes patient education and compliance with physician directions.

The position requires basic data entry skills, a High School Diploma or GED, and the ability to work with pharmacy-related terminology. Training and benefits are provided as part of a comprehensive package.

Qualifications

• High School Diploma or GED required.
• Must be able to enter data accurately in a computerized system.
• Ability to learn and use pharmacy-related terminology and processes.

Responsibilities

• Communicate with customers via inbound and outbound calls and outbound dialer systems.
• Assess customer needs for products/services.
• Verify and update demographic information in records.
• Document calls accurately in the system.
• Enter customer orders in the computerized system.
• Provide customer education regarding products/services.

Skills

Customer communication

Problem solving

Data entry

Education

High School Diploma / GED

Tools

Computer data entry

Job description

Lincare Holdings is seeking a customer service representative in New Jersey to handle inbound and outbound calls, assist customers with product and service needs, and ensure accurate data entry and documentation. The role emphasizes patient education and compliance with physician directions.

The position requires basic data entry skills, a High School Diploma or GED, and the ability to work with pharmacy-related terminology. Training and benefits are provided as part of a comprehensive package.