Healthcare Support & Patient Education Specialist

Lincare Holdings; Bensenville (IL); On-site; USD 21,000 - 28,000; Full time

Job summary

Lincare Holdings is seeking a customer service representative in the United States to handle inbound and outbound calls, educate customers on products and services, and assist with order entry and record keeping. The role supports physician-directed care and patient needs, with physical duties including occasional lifting up to 50 pounds.

Requirements include a High School Diploma or GED and basic computer entry skills.

Qualifications

• High school diploma or GED or 1–3 months related experience/training.
• Must be able to perform computer entry.
• Must meet licensing requirements for location.

Responsibilities

• Communicate with customers via inbound and outbound calls.
• Assess needs for additional products/services.
• Document calls in computerized record keeping system.
• Enter orders in computerized system.
• Update demographic information in records.
• Read and analyze patient orders and pharmacy terminology.
• Assist with training of employees.

Skills

Customer service

Data entry

Education

High School Diploma or GED

Tools

Computer entry

Job description

Lincare Holdings is seeking a customer service representative in the United States to handle inbound and outbound calls, educate customers on products and services, and assist with order entry and record keeping. The role supports physician-directed care and patient needs, with physical duties including occasional lifting up to 50 pounds.

Requirements include a High School Diploma or GED and basic computer entry skills.