Pharmacy Care & Customer Support Specialist

Lincare Holdings; Livingston (NJ); On-site; USD 22,000 - 32,000; Full time

Benefits offered by this job

Medical coverage

Dental coverage

Vision coverage

Paid time off

Retirement savings

Tuition reimbursement

Employee referral program

Employee discounts

Ongoing training

Job summary

Lincare Holdings in Livingston, NJ offers a role focused on customer care and order processing. The position involves handling inbound and outbound calls, educating customers about products, and entering orders accurately in the computerized system.

Candidates should have a high school diploma or GED and some related experience, plus basic data entry skills. Training and advancement opportunities, along with a competitive benefits package, are provided.

Qualifications

• High school diploma or GED; 1–3 months related experience or training.
• Must be able to enter data accurately in computerized systems.
• Ability to read patient orders and understand pharmacy terminology.

Responsibilities

• Communicates with customers via inbound and outbound calls
• Assesses customer needs for products/services
• Answers questions and provides customer education
• Documents calls in computerized record keeping system
• Enters customer orders in computerized system
• Verifies and updates demographic information
• Reads and analyzes patient orders
• Communicates effectively with coworkers and patients
• Assists with employee training
• Calculates figures for frequency and doses dispensed

Skills

Customer service

Data entry

Communication

Pharmacy terminology

Education

High School Diploma/GED

1–3 months related experience

Tools

Computer entry systems

Job description

Lincare Holdings in Livingston, NJ offers a role focused on customer care and order processing. The position involves handling inbound and outbound calls, educating customers about products, and entering orders accurately in the computerized system.

Candidates should have a high school diploma or GED and some related experience, plus basic data entry skills. Training and advancement opportunities, along with a competitive benefits package, are provided.