Patient Services Team Lead - Phlebotomy & Lab Ops

Banner Health; Kansas; On-site; USD 40,000 - 65,000; Full time

Job summary

Banner Health in Kingman, AZ is seeking a Phlebotomy Specialist who will act as the primary resource for the department and serve as the communication liaison between staff, other departments and Patient Services management.

Under supervision, you will assist, resolve and report to Supervisor guidance, perform advanced technical and administrative work, and actively participate in quality improvement while ensuring compliance with regulatory agencies.

Qualifications

• High school diploma or equivalent required.
• Two years of phlebotomy/test management experience in a clinical lab.
• Strong problem solving and leadership abilities.
• Effective verbal and written communication.
• Advanced computer skills and familiarity with regulatory requirements.

Responsibilities

• Serve as initial resource and liaison between staff, other departments and Patient Services management.
• Assist, resolve, and report to the Supervisor as guided.
• Perform technical or administrative work at an advanced level of competency.
• Actively participate in patient and process quality improvement while remaining compliant with regulatory agencies.

Skills

Phlebotomy experience

Leadership abilities

Communication skills

Advanced computer skills

Regulatory knowledge

Education

High school diploma or equivalent

Associate degree (preferred)

Tools

Laboratory LIS systems

Job description

Banner Health in Kingman, AZ is seeking a Phlebotomy Specialist who will act as the primary resource for the department and serve as the communication liaison between staff, other departments and Patient Services management.

Under supervision, you will assist, resolve and report to Supervisor guidance, perform advanced technical and administrative work, and actively participate in quality improvement while ensuring compliance with regulatory agencies.