Patient Services Team Lead - Phlebotomy & Lab Ops

Sonora Quest Laboratories/ Laboratory Sciences of Arizona; Kingman (AZ); On-site; USD 36,000 - 48,000; Full time

Job summary

Sonora Quest Laboratories / Laboratory Sciences of Arizona in Kingman, AZ seeks a phlebotomy professional to actively manage an assigned department and serve as a primary resource and liaison between staff, other departments and Patient Services management.

You will assist, resolve, and report to the area Supervisor, performing advanced technical and administrative tasks while driving patient and process quality improvements in compliance with regulatory agencies.

Qualifications

• Education consistent with a high school diploma or equivalent.
• Two (2) years’ experience within the clinical laboratory in phlebotomy/test management area.
• Ability to perform complex problem solving and leadership skills.
• Communicates effectively in oral and written formats and delivery of information.
• Advanced computer skills.
• Excellent Customer Service skills.
• Working knowledge of regulatory, accrediting, and compliance requirements.

Responsibilities

• Act as initial resource and communication liaison within the department and with Patient Services management.
• Assist, resolve, and report to the area Supervisor and maintain compliance with regulatory agencies.

Skills

Communication

Customer service

Leadership

Problem solving

Advanced computer skills

Regulatory knowledge

Education

High school diploma or equivalent

Job description

Sonora Quest Laboratories / Laboratory Sciences of Arizona in Kingman, AZ seeks a phlebotomy professional to actively manage an assigned department and serve as a primary resource and liaison between staff, other departments and Patient Services management.

You will assist, resolve, and report to the area Supervisor, performing advanced technical and administrative tasks while driving patient and process quality improvements in compliance with regulatory agencies.