Patient Services Specialist - Scheduling & Registration

GBMC HealthCare; West (TX); On-site; USD 24,000 - 35,000; Full time

Job summary

GBMC HealthCare seeks a clerical associate to support practice operations under limited supervision. You will greet visitors, handle telephone inquiries, schedule appointments, perform registration tasks and collect copays, ensuring accurate data entry in the patient system.

You must have a high school diploma or GED, at least 6 months of related experience, and strong communication and math skills. The role requires multitasking in a busy office environment.

Qualifications

• High School or GED equivalency required.
• 6 months of related experience preferred.
• Strong interpersonal and communication skills.

Responsibilities

• Receives and screens visitors and telephone calls; responds to inquiries per policies.
• Schedule patient appointments and perform data entry of demographics and insurance.
• Verify insurance information and obtain referrals when needed.
• Assist patients with MyChart registration and manage high call volume.
• Process co-pays, fees, and reconcile monies collected; perform basic arithmetic.
• Support scheduling of diagnostic tests and preauthorization with insurers.

Skills

Customer service skills

Medical terminology knowledge

Written and oral communication

Non-complex arithmetic

Organize and prioritize tasks

Handle high call volume

Education

High School or GED equivalency

Job description

GBMC HealthCare seeks a clerical associate to support practice operations under limited supervision. You will greet visitors, handle telephone inquiries, schedule appointments, perform registration tasks and collect copays, ensuring accurate data entry in the patient system.

You must have a high school diploma or GED, at least 6 months of related experience, and strong communication and math skills. The role requires multitasking in a busy office environment.