Patient Services Specialist — Scheduling & Registration

gbmc; Towson (MD); On-site; USD 23,000 - 34,000; Full time

Job summary

GBMC HealthCare in Towson, MD is seeking a patient services clerk to support outpatient practice operations. You will handle patient registration, insurance verification and copay collections while managing a high volume of telephone calls and appointment scheduling.

Ideal candidates have a High School diploma or GED and at least 6 months of related experience, with strong communication skills and attention to detail to ensure accurate data entry and policy adherence.

Qualifications

• High school diploma or GED required.
• Knowledge of medical terminology preferred.
• Strong written and spoken communication skills.
• Ability to perform simple arithmetic.
• Ability to organize and prioritize multiple tasks.
• Ability to handle high phone volume and multiple tasks.

Responsibilities

• Receive and screen visitors and calls, provide information per policies.
• Schedule patient appointments and enter demographic and insurance data.
• Verify insurance and referrals as needed prior to visits.
• Assist patients with MyChart registration and manage high call volume.
• Process co-payments and balance collections, deposit funds.

Skills

Customer service

Medical terminology

Written communication

Oral communication

Arithmetic

Organization

Education

High School / GED

Job description

GBMC HealthCare in Towson, MD is seeking a patient services clerk to support outpatient practice operations. You will handle patient registration, insurance verification and copay collections while managing a high volume of telephone calls and appointment scheduling.

Ideal candidates have a High School diploma or GED and at least 6 months of related experience, with strong communication skills and attention to detail to ensure accurate data entry and policy adherence.