Patient Services & Scheduling Coordinator

GBMC HealthCare; Baltimore (MD); On-site; USD 24,000 - 35,000; Full time

Job summary

GBMC HealthCare in Baltimore, MD is seeking a Clerical Assistant to support practice operations under limited supervision. You will handle customer service, manage telephone calls, scheduling, registration, and copay collections to keep the clinic running smoothly.

Qualifications include a High School diploma or GED, at least 6 months of related experience, and knowledge of medical terminology preferred. Strong written and oral communication, organization, and the ability to handle multiple

Qualifications

• High School diploma or GED equivalent.
• At least 6 months of related experience.
• Knowledge of medical terminology preferred.
• Strong written and oral communication skills.
• Ability to perform non-complex arithmetic calculations.
• Ability to organize and prioritize tasks.
• Ability to manage multiple tasks and high call volume.

Responsibilities

• Receives and screens visitors and telephone calls and provides information per policies.
• Schedules patient appointments and enters demographic and insurance data.
• Verifies insurance information and referrals as needed.
• Assists patients with MyChart registration.
• Manages high volume of phone calls and routes messages to providers.
• Performs pre-registration and confirms appointments.
• Checks in patients, verifies insurance, and scans IDs and insurance cards.
• Manages referral work queues and incoming faxes.

Skills

Customer service

Medical terminology

Communication

Arithmetic

Organization

Multitasking

Education

High School / GED

Job description

GBMC HealthCare in Baltimore, MD is seeking a Clerical Assistant to support practice operations under limited supervision. You will handle customer service, manage telephone calls, scheduling, registration, and copay collections to keep the clinic running smoothly.

Qualifications include a High School diploma or GED, at least 6 months of related experience, and knowledge of medical terminology preferred. Strong written and oral communication, organization, and the ability to handle multiple