Patient Services Specialist: Scheduling & Eligibility

UVA Health; Warrenton (VA); On-site; USD 22,000 - 33,000; Full time

Job summary

UVA Health is seeking a detail-oriented outpatient registrar to schedule and register patients, verify eligibility, and obtain pre-authorizations, referrals, and pre-certifications in collaboration with physician offices and related departments.

Ideal candidates will have strong customer service, insurance knowledge, and proficient computer skills. Prior medical office experience is preferred, with excellent communication abilities across teams.

Qualifications

• High School Diploma or GED required.
• 1 year of clerical experience in a medical office preferred.
• Knowledge of basic medical terminology.
• Strong verbal and written communication and customer service skills.
• Insurance knowledge relevant to processing authorizations and benefits.

Responsibilities

• Schedules and registers patients for the outpatient clinic.
• Verifies eligibility and ensures pre-auths, referrals, and pre-certifications are obtained.
• Collaborates with physician offices, Utilization Review and Business Office.
• Performs other job-related duties as directed by the Supervisor.

Skills

Medical terminology

Customer service

Insurance knowledge

Verbal and written communication

Windows / Microsoft Office

Education

High School Diploma or GED

Tools

Windows OS

Microsoft Office

ICD-10/CPT knowledge

Job description

UVA Health is seeking a detail-oriented outpatient registrar to schedule and register patients, verify eligibility, and obtain pre-authorizations, referrals, and pre-certifications in collaboration with physician offices and related departments.

Ideal candidates will have strong customer service, insurance knowledge, and proficient computer skills. Prior medical office experience is preferred, with excellent communication abilities across teams.