Patient Services Specialist - Medical Office & Registration

Atlantic Health System; Summit (NJ); On-site; USD 34,000 - 42,000; Full time

Benefits offered by this job

Medical Coverage

PTO & Sick Leave

Tuition Assistance

Parental Leave

EAP

Job summary

Atlantic Health System in Summit, NJ is seeking a courteous Administrative Receptionist to join our patient services team. You will greet visitors, answer calls, register patients in EPIC, verify insurance, collect signatures, and support pre-certification processes, while maintaining confidentiality and high service standards.

The role requires strong communication, multi-tasking ability, and proficiency with Microsoft Office.

Qualifications

• High School Diploma or equivalent experience.
• Excellent verbal and written communication skills.
• Individual must be customer focused, must have demonstrated ability to multi-task.
• Proficiency with Microsoft Office suite.

Responsibilities

• Greet department visitors and direct them per scripting protocol.
• Answer telephones courteously and follow department scripts.
• Act as liaison to patients and families and use service recovery when needed.
• Distribute history forms and prepare paperwork for contrast media as needed.
• Register patients in EPIC and verify insurance and demographic information.
• Explain privacy notices and consent procedures; collect signatures.
• Communicate with pre-cert department about outstanding appointments for next day.
• Maintain professionalism, teamwork, and effective multi-tasking.

Skills

Customer service

Communication

Multitasking

Microsoft Office

Education

High School Diploma or equivalent experience

Tools

EPIC

Job description

Atlantic Health System in Summit, NJ is seeking a courteous Administrative Receptionist to join our patient services team. You will greet visitors, answer calls, register patients in EPIC, verify insurance, collect signatures, and support pre-certification processes, while maintaining confidentiality and high service standards.

The role requires strong communication, multi-tasking ability, and proficiency with Microsoft Office.