Patient Services Specialist

Summit Health Management; Wayne (NJ); Hybrid; USD 25,000 - 30,000; Full time

Benefits offered by this job

Medical benefits

Dental benefits

Life insurance

Disability insurance

Vision benefits

401k plan

Job summary

Summit Health Management in Wayne, New Jersey, is seeking a friendly, detail-oriented front desk associate to manage patient registrations, greet visitors, and handle phone calls with professional etiquette. You will also collect payments, verify insurance, and coordinate scheduling in a fast-paced clinical environment.

Ideal candidates have a High School Diploma or GED and prefer an Associate degree. Proficiency with EHR and Practice Management systems is required; willingness to support

Qualifications

• High School Graduate or GED required.
• Associate Degree preferred.

Responsibilities

• Greets visitors, patients, and families in a friendly, professional manner.
• Maintains efficient patient flow through registration and provides excellent customer service.
• Answers telephone promptly and directs calls appropriately with proper etiquette.
• Notifies patients of delays and assists with comfort.
• Posts self-pay charges, collects payments, and reconciles daily payments.
• Opens/closes batches, reconciles collections, and prepares deposits.
• Verifies insurance and updates patient accounts in the system.
• Schedules appointments according to guidelines and confirms future visits.
• Performs clerical duties and supports other locations as needed.

Skills

Customer service

Front desk

Phone etiquette

Billing & payments

Insurance verification

Multitasking

Education

High School Diploma or GED

Associate degree preferred

Tools

EHR

Practice Management System

Windows-based applications

Job description

Summit Health Management in Wayne, New Jersey, is seeking a friendly, detail-oriented front desk associate to manage patient registrations, greet visitors, and handle phone calls with professional etiquette. You will also collect payments, verify insurance, and coordinate scheduling in a fast-paced clinical environment.

Ideal candidates have a High School Diploma or GED and prefer an Associate degree. Proficiency with EHR and Practice Management systems is required; willingness to support