Patient Access & Registration Specialist

Summit Health Management; Livingston (NJ); On-site; USD 25,000 - 30,000; Full time

Benefits offered by this job

Sign-on bonus

Job summary

Summit Health Management is seeking a friendly, detail-oriented Front Desk/Administrative Assistant to support registration, scheduling, and billing at our Livingston, NJ locations. You will handle patient check-in, verify insurance, collect payments, and coordinate with clinical staff to maintain smooth operations.

Ideal candidates will have a high school diploma or GED, English fluency, strong customer service, and familiarity with EHR or practice management software.

Qualifications

• High School Graduate or GED required. Associate Degree preferred.
• Previous PSR experience preferred.
• Ability to communicate in English, both orally and in writing.
• Must have excellent customer service skills.
• Knowledge of medical office terminology preferred.
• Basic proficiency in computer use; experience with EHR/Practice Management Systems preferred.

Responsibilities

• Greets visitors, patients, and families in a friendly professional manner and directs them appropriately.
• Maintains efficient patient flow through the registration process and provides excellent customer service.
• Answers calls promptly, directs calls, takes messages, and demonstrates professional etiquette.
• Informs patients of delays and supports comfort during delays.
• Posts self-pay charges, collects payments, issues receipts, and reconciles daily payments.
• Opens/closes batches, reconciles collections, and prepares deposits.
• Scans insurance cards, performs verifications, and updates patient accounts with demographics and HIPAA forms.
• Schedules appointments per guidelines; manages waitlists and confirms future appointments.
• Orders diagnostic tests/procedures; ensures proper workflows are followed.
• Works with care resources and staff to pre-authorize where needed.
• Completes referrals and enters data into the system.
• Communicates issues to Office Supervisor/Manager promptly.

Skills

Customer service

English proficiency

Multitasking

Medical office terminology

Education

High School Diploma or GED

Associate degree preferred

Tools

EHR systems

Practice management software

Job description

Summit Health Management is seeking a friendly, detail-oriented Front Desk/Administrative Assistant to support registration, scheduling, and billing at our Livingston, NJ locations. You will handle patient check-in, verify insurance, collect payments, and coordinate with clinical staff to maintain smooth operations.

Ideal candidates will have a high school diploma or GED, English fluency, strong customer service, and familiarity with EHR or practice management software.