Patient Access & Registration Specialist

Summit Health; Bridgewater Township (NJ); On-site; USD 25,000 - 30,000; Full time

Job summary

Summit Health is seeking a detail-oriented Front Desk/Administrative Clerk to greet patients, manage registrations, and support billing processes across our New Jersey sites. You will handle calls, scheduling, and insurance verifications while maintaining HIPAA compliance and a courteous patient experience.

The ideal candidate brings strong customer service skills, familiarity with medical terminology, and proficiency with EHR and practice management systems, ensuring smooth operations in a

Qualifications

• High School Graduate or GED required.
• Associate degree preferred.
• Ability to communicate in English, both orally and in writing.
• Excellent customer service skills.
• Ability to organize and perform multiple tasks in a timely manner.
• Knowledge of medical office and terminology preferred.
• Basic proficiency in computer use.
• Experience with EHR, Practice Management System and Departmental/Ancillary Systems preferred.

Responsibilities

• Greet visitors, patients, and families in a friendly, professional manner and direct them appropriately.
• Maintain efficient patient flow through registration and provide excellent customer service.
• Answer the telephone promptly, direct calls, take messages and demonstrate etiquette.
• Inform patients of delays in physician schedules and assist with patient comfort during delays.
• Post self-pay charges, collect payments, reconcile daily payments, and reconcile bills.

Skills

Customer service

Organizational skills

Medical terminology

EHR systems

Computer proficiency

English communication

Education

High school diploma or GED

Associate degree preferred

Tools

Office software

EHR software

Practice management systems

Job description

Summit Health is seeking a detail-oriented Front Desk/Administrative Clerk to greet patients, manage registrations, and support billing processes across our New Jersey sites. You will handle calls, scheduling, and insurance verifications while maintaining HIPAA compliance and a courteous patient experience.

The ideal candidate brings strong customer service skills, familiarity with medical terminology, and proficiency with EHR and practice management systems, ensuring smooth operations in a