Patient Services Specialist - Imaging Center

Tampa General Hospital; Tampa (FL); On-site; USD 21,000 - 30,000; Part time

Job summary

Tampa General Hospital is seeking a Patient Services Representative I for the Imaging South Tampa location. The role focuses on greeting patients, registering for imaging procedures, verifying documents, and collecting payments to ensure smooth clinic flow and accurate records.

Ideal candidates will have a High School Diploma or GED, strong customer service skills, and familiarity with EHR systems and scheduling software in a healthcare setting.

Qualifications

• High school diploma or GED required.
• Strong customer service and HIPAA privacy awareness.
• Experience with patient check-in, registration, and billing processes is preferred.
• Ability to use EHR systems and scheduling software with high accuracy.
• Improve patient experience in a fast-paced imaging setting.

Responsibilities

• Greet, check in, and register patients for imaging appointments.
• Verify required documentation and insurance information.
• Collect time-of-service payments and issue receipts.
• Support daily operations by answering phones and scheduling.
• Collaborate with team to maintain patient flow and accounting accuracy.

Skills

Customer service

Empathy

Professional communication

Attention to detail

Typing accuracy

Teamwork

Education

High School Diploma or GED

Tools

Electronic Health Record (EHR) systems

Scheduling software

Scanners

Office equipment

Job description

Tampa General Hospital is seeking a Patient Services Representative I for the Imaging South Tampa location. The role focuses on greeting patients, registering for imaging procedures, verifying documents, and collecting payments to ensure smooth clinic flow and accurate records.

Ideal candidates will have a High School Diploma or GED, strong customer service skills, and familiarity with EHR systems and scheduling software in a healthcare setting.